We provide services such as Enterprise Application Development and Maintenance, Re-Application Engineering, Data Migration, Data Mining, Tech Staffing, Business Intilegence Tools, e-Learning Solutions, e-Governance solutions and ITES etc.
Taking your business on to the global platform is the only means to explore the market beyond boundaries.
Amrutha Systems is a leading provider of Business Process Outsourcing (BPO) focusing on the complex, voice and non-voice based segment of customer-care services.
Business Process Outsourcing optimizes business performance to attain value creation.There has been a tremendous upsurge in the outsourcing industry in many developing countries, like India which aid in reducing costs and increasing service quality. Amrutha is a leading provider of Business Process Outsourcing (BPO) focusing on the complex, voice and non-voice based segment of customer-care services. The integrated solution approach provides enhanced value to the customers through process standardization, process simplification and process optimization. Services are provided from delivery centers Bhubaneswar and Kolkata.
The technology dependency across industry domains has increased with each passing year. At Amrutha we have leveraged our range of enterprise services to enable diverse domains meet existing technology and functional requirements. Our best-in-class solutions provide you with a platform to take your enterprise to the next level of operational excellence. Amrutha Enterprise BPO services concentrate on functional services in specific industry domains notably among which is in Telecom and Healthcare.
Our services involve a broad spectrum of customized outsourcing capabilities leveraging both cross-industry and industry-specific BPO solutions that seamlessly align with your business requirements. Our robust and mature processes coupled with technical and functional expertise across several industry verticals have placed us at the forefront of providing best-in-class services.
India is a rapidly growing and maturing market and along with other emerging markets in Africa, the Middle East and Asia-Pacific will provide the base for our next wave of growth this year. Indeed, various research reports including those from NASCOM estimate that the size of the domestic BPO market (for both captives and third party vendors) currently stands at approx. USD 2.5B and is projected to grow at a CAGR of about 35% over the next 3 years.
The domestic BPO sector itself is expected to provide employment to 450,000. We are absolutely committed to this region and have already won several deals with large domestic telecom firms in the past 2 years. We are also in the process of exploring multiple new delivery centers across the country to meet the growing demand for BPO ervices and to provide cost-effective and convenient solutions to meet client requirements. Further, while we realize the traditional cost/labor arbitrage factor cannot be realized in India, there is an increasing realization for firms to focus on their core business while collaborating with 3rd party vendors to take on the non-core operations, especially as they look to scale up their operations and expand to new international markets.
We believe Amrutha can offer your firm the scale, flexibility and expertise to succeed in this market. Our focus on innovation and quality will also result in significant productivity improvements and cost reductions.